Dolphin Bay Resort & Spa

Dolphin Bay is one of our favorite resorts of all time, the rooms are more amazing than any other, with full kitchens, friendly staff and the best views of the pacific ocean. We were engaged here and stayed for our wedding night, there's no other place we would have wanted to be. After years of visiting, it has only gotten better and better and we look forward to many more trips!

There are resorts, and then there is the Dolphin Bay Resort. Over my years, of which are plenty, I have stayed at many fine resorts, and while most of them had great service and beautiful grounds, the staff at the Dolphin Bay Resort make this place extra special. Of course, I have had the benefit of receiving fine service at a number of fine and expensive resorts at which I have stayed over my life, but I have never actually encountered staff of this nature. You see, at most places, staff assists you and they try to ensure that the stay is pleasant, (if not amazing when such times occur); but you never really get to know them as people. It's a passing, if you will. You never really feel a sense of belonging. This is not the same for the Dolphin Bay Resort because there you feel like a family member of those there to ensure that your stay is amazing. When I placed my reservation, I met Kyle. Kyle is a wonderful young man who shared my enthusiasm for an event that had to be perfect. Kyle not only listened to my needs; but he went out of his way to ensure that my suite would be the perfect suite for my event, and it really was the perfect suite. Not simply because it was beautiful, (because it was beautiful); but mostly because of the energy Kyle took to not only listen to my story, but to then take that information to match me with the perfect suite, and it was the perfect suite thanks to Kyle and the rest of the staff at the Dolphin Bay Resort over the course of our stay. As I scheduled the reservation significantly in advance of our stay, I wanted to confirm some of the particulars. It was at this time that I met Cody, who not only assured me that everything would be perfect; but he was also able to extend our reservation as a result of a late change in our travel plans. We would later meet Cody in person, who was just as amazing as he was when he accommodated our late change in our travel plans. Upon arriving at the Resort, we were met by Jay, a great bellhop beaming with smiles and kindness. I thereafter finally met Kyle in person, who once again assured me that everything would be handled to perfection, and I mean everything, and which it was. Later during the stay, we met Delaney, a wonderfully charming young woman who we also spent time getting to know. We also met Patrick, a delightful fellow who was always accommodating and always ensured that our vacation was going amazingly well. In addition to getting to know the staff, I also got to meet their supervisor, Lisa, who was also remarkable and accommodating, ensuring that the main event planned out by Kyle would go as planned. Kyle even took time while he was off to ensure that the main event went according to plan. This, my friends, is the very definition of commitment to your craft. Now back to how you are treated like family. I got to know each and every person with whom we interacted. I do not mean like a "Hey, do you live locally?" sort of thing, I mean we got to actually know about them. We learned about their lives and their families; their commitment their jobs and their futures. While their stories are theirs to tell, not mine, it was their vulnerability to share about themselves that made each of them individually special and also made the stay feel more like you were staying with family instead of being tended to by superficially trained and robotic staff only appearing concerned with what their tip might be. The staff at the Dolphin Bay Resort endeavor to make everyone who stays at the Dolphin Bay Resort feel special, which they all did effortlessly because they were real people with real lives and a real commitment to ensuring that when you stay with them, you are staying with family, without the family drama, of course. Thank you Kyle, Cody, Jay, Delaney, Patrick, and Lisa, (and to any other staff member I may have forgotten in this list) for the most amazing stay.

There are resorts, and then there is the Dolphin Bay Resort. Over my years, of which are plenty, I have stayed at many fine resorts, and while most of them had great service and beautiful grounds, the staff at the Dolphin Bay Resort make this place extra special. Of course, I have had the benefit of receiving fine service at a number of fine and expensive resorts at which I have stayed over my life, but I have never actually encountered staff of this nature. You see, at most places, staff assists you and they try to ensure that the stay is pleasant, (if not amazing when such times occur); but you never really get to know them as people. It's a passing, if you will. You never really feel a sense of belonging. This is not the same for the Dolphin Bay Resort because there you feel like a family member of those there to ensure that your stay is amazing. When I placed my reservation, I met Kyle. Kyle is a wonderful young man who shared my enthusiasm for an event that had to be perfect. Kyle not only listened to my needs; but he went out of his way to ensure that my suite would be the perfect suite for my event, and it really was the perfect suite. Not simply because it was beautiful, (because it was beautiful); but mostly because of the energy Kyle took to not only listen to my story, but to then take that information to match me with the perfect suite, and it was the perfect suite thanks to Kyle and the rest of the staff at the Dolphin Bay Resort over the course of our stay. As I scheduled the reservation significantly in advance of our stay, I wanted to confirm some of the particulars. It was at this time that I met Cody, who not only assured me that everything would be perfect; but he was also able to extend our reservation as a result of a late change in our travel plans. We would later meet Cody in person, who was just as amazing as he was when he accommodated our late change in our travel plans. Upon arriving at the Resort, we were met by Jay, a great bellhop beaming with smiles and kindness. I thereafter finally met Kyle in person, who once again assured me that everything would be handled to perfection, and I mean everything, and which it was. Later during the stay, we met Delaney, a wonderfully charming young woman who we also spent time getting to know. We also met Patrick, a delightful fellow who was always accommodating and always ensured that our vacation was going amazingly well. In addition to getting to know the staff, I also got to meet their supervisor, Lisa, who was also remarkable and accommodating, ensuring that the main event planned out by Kyle would go as planned. Kyle even took time while he was off to ensure that the main event went according to plan. This, my friends, is the very definition of commitment to your craft. Now back to how you are treated like family. I got to know each and every person with whom we interacted. I do not mean like a "Hey, do you live locally?" sort of thing, I mean we got to actually know about them. We learned about their lives and their families; their commitment their jobs and their futures. While their stories are theirs to tell, not mine, it was their vulnerability to share about themselves that made each of them individually special and also made the stay feel more like you were staying with family instead of being tended to by superficially trained and robotic staff only appearing concerned with what their tip might be. The staff at the Dolphin Bay Resort endeavor to make everyone who stays at the Dolphin Bay Resort feel special, which they all did effortlessly because they were real people with real lives and a real commitment to ensuring that when you stay with them, you are staying with family, without the family drama, of course. Thank you Kyle, Cody, Jay, Delaney, Patrick, and Lisa, (and to any other staff member I may have forgotten in this list) for the most amazing stay.

Dolphin Bay is one of our favorite resorts of all time, the rooms are more amazing than any other, with full kitchens, friendly staff and the best views of the pacific ocean. We were engaged here and stayed for our wedding night, there's no other place we would have wanted to be. After years of visiting, it has only gotten better and better and we look forward to many more trips!